Privacy Policy
Effective date: June 2023 · Last updated: TODO — set on launch
This Privacy Policy describes how Roanoke Concrete Company ("we", "us", or "our") collects, uses, shares, and protects information collected on our website, www.roanokeconcretecompany.com (the "Website").
1. Information We Collect
When you visit our website, we may collect the following types of information:
- Personal Information: This may include your name, address, email address, and phone number. We typically collect this information through our contact form or when you create an account on our site.
- Non-personal Information: This may include details such as your browser type, your IP address, the URL of the previous website you visited, etc. We collect this through cookies and other technologies.
2. How We Use Your Information
We may use the information collected from you to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionalities
- Communicate with you
3. How We Share Your Information
We may share your personal information in the following situations:
- With service providers to monitor and analyze the use of our website
- For compliance with laws, to respond to legal requests, or as required by applicable law, court order, or governmental regulations
4. SMS / Text Messaging Terms
If you provide your phone number through our contact or quote forms, we may call or text you about your project, estimates, and scheduling. Message frequency varies; message and data rates may apply. Reply STOP to opt out of texts at any time, or HELP for help. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Opt-in data and consent are not shared with any third party.
5. Service Providers We Use
Form submissions are delivered to the customer-relationship system we use to respond to inquiries. Our website is served by our hosting provider, which keeps standard server logs (IP address, pages requested) to operate and secure the site. We do not sell your personal information.
6. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. No method of transmission or storage is 100% secure, so we cannot promise absolute security.
7. Cookies
We use cookies to enhance your experience on our site. A cookie is a small piece of data that a website asks your browser to store on your computer or mobile device. This site does not use advertising or tracking cookies.
8. Children
Our website and services are directed at homeowners and businesses, not children. We do not knowingly collect personal information from anyone under 13.
9. Your Rights and Choices
You may ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Call us at the number below and we will honor your request regardless of which state you live in.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
11. Contact Us
If you have any questions about this Privacy Policy, you can contact us at: (540) 384-9312